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Friday, June 29 • 10:15am - 12:30pm
Expert Reviews: Rapid Feedback to Determine, Develop and Deliver a Better Customer Experience LIMITED SEATING

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Limited Capacity seats available

We’ll take a early-stage start-up and do a full interactive expert review of Volly Music, a mobile app created by and for music lovers. You’ll get to review the customer’s interactions in terms of business goals and a targeted persona, providing impactful feedback along the way. The end result of this collective session is a list of ways to improve the customer experience to increase revenue, reduce costs, and grow your business.

avatar for Sharon Carmichael

Sharon Carmichael

President & moderator, Customer Experience SIG Meetup
With a 20+ year career in design, Sharon Carmichael is a Principal Product Designer with Intuit's TurboTax. She actively runs the Customer Experience Special Interest Group in San Diego and participates in panels and leads workshops on design thinking, portfolio design, and design... Read More →

avatar for Matt Cullerton

Matt Cullerton

Co-Founder, CTO, Sounds & Tones, Inc
Creator of the Volley Music App. Volley Music is a mobile application redefining streaming music by letting user share and discover new music simply, in real time.

Friday June 29, 2018 10:15am - 12:30pm PDT
Silver Room