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Tuesday, June 26 • 10:15am - 12:30pm
Mapping customer experiences ALMOST FULL

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Ever wish your whole team would understand what your users are going through? Find yourself wondering how a single interface fits in the larger picture? Do you want an understanding of your user’s experience across multiple screens in your digital product?

Sounds like it’s time to map your customer's experience!

Join this workshop to learn what your customers are doing, thinking, and feeling when they use your product. Additionally, you'll learn to identify common themes and think of new ideas that directly solve your users' existing challenges.

avatar for Brian Bimschleger

Brian Bimschleger

Head of Strategy, Arthur
Brian is the Head of Strategy at Arthur and leads professional UX training. At agencies, he designed, built, and scaled products in telecom, global application-to-person (A2P) messaging, and source code management (SCM) industries. Outside of work, he loves the Patriots, whiteboards... Read More →

Tuesday June 26, 2018 10:15am - 12:30pm PDT
Silver Room